There is no doubt that the unprecedented COVID-19 pandemic has thrown many dentists, and their patients, for a major loop. We want to keep you informed and updated on any changes in your marketing services offerings as they arise.
In an effort to keep business listing information flowing and uncluttered, Google announced on 3/20/20 that it was temporarily disabling and limiting many features in Google My Business. Additionally, Google also added a “temporarily closed’ option on 3/25/20 into Google My Business for businesses that are closed as a result of coronavirus (more info below).
So what is different? What do you need to know? Let’s break it down for you below.
The main features that have been removed:
The main features that have been limited:
Adding, Claiming, and Verifying Listings (with a catch)
Editing Business Information
Other changes we have seen:
Google Posts Are Now More Important Than Ever
As of today, Google has created a special COVID-19 Google Post type that we are already implementing for our SEO clients. On top of these special formats, we continue to recommend using Google Posts as a way to help stay in touch with your patients, and also to alert them of any hour changes or updates to your Emergency Dental services. If you have any special messaging you would like to share, we would be happy to create a post for you.
As always, Google Posts are an effective method to ensure important information and changes about your practice are visible to searchers in your local area.
Temporarily Closed Button
This will allow your business to be marked as temporarily closed. If you are planning on continuing to take emergency clients during this crisis, we recommend staying away from this as you will likely see a drop in rankings. However, if you are closing down for an extended period of time, this will help keep your current and future patients updated on your most recent status. We always recommend keeping your information as accurate as possible to help searchers at this time.
Why is Google doing this?
Google has publicly spoken about their reasoning for doing this. As you can expect, the pandemic has also affected their workforce, as well as their outlook on helping businesses like yours navigate the pandemic.
The reasons for the removals and limitations:
There is no timeframe or limit on how long these changes will be in place, but we expect they won’t be the last changes we’ll see during the COVID-19 crisis.
We will continue to keep you posted in our CampGDW sessions, blogs, via email, and our social media groups on this and any other changes that may arise.
Rest assured we are working hard to keep our clients informed and updated to the best of our abilities!
As always, if you have questions or want to learn more, please contact your account manager or firstname.lastname@example.org